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I am so disappointed as I suffer with MS and the main purpose of purchasing this fit bit was to monitor my sleeping patterns.Read reviews, compare customer ratings, see screenshots, and learn more about Fitbit.This is its purpose to track you when you are doing exercise.I would like to request that you send me a replacement fitbit charge at no cost but I doubt that your customer service will see fit to do so.I have a Fitbit charge and it seems not accurate most of the time.

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The all-new NBA 2K17 Fitbit feature makes it easy for you to temporarily boost your MyPLAYER by staying active in the real world.

There were several email addresses available so customers can connect with the customer service department.I have only had the surge for just over a week, I have reset it and powered down several times.My dad just passed and I now had my mother to take care of and a son with special needs.

The Vector Watch software platform and team joined the

I purchased the accessories wristbands (only) from your online store.HELP my 5 days ago purchased Fitbit Alta is not holding a charge.I purchased fit bit 2 days ago can you tell me why first thing in the morning before l put the band on I have burned 550 calories l have had cheap ones and not had this prob can you tell me the prob before I take it back.I am a 50 yr old middle school teacher and I never once wore my fitbit in the water, shower or anywhere except on a daily basis while teaching and around the home to help me keep track of my personal fitness.

I am extremely disappointed in-the quality of this product and even more disappointed that it happened to a second fitbit even after ALL the reviews from people telling you about the obvious flaws in the band.Perla mentioned this was an out-of-the ordinary failure and stated, after looking-up my registration information, that she would arrange for a new holder be sent to me free-of-charge since the unit is only 3 months old.

i need to claim warranty on my fitbit... - Tricia Range

On trying to set it up via the app it keeps telling me that my date and time settings on my phone are incorrect, which they are not.My problems still exists and I have no idea how to get this fixed because I could not understand what the last rep said.My wife said hers does the same thing she is just lucky she has felt hers fall or come away from the wrist. so I can confirm this has to be because of the make up.

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Misfit activity trackers and wearable technology track your activity and monitor your sleep.It is almost march and I am still not able to get to work this silly fitbit.

The steps do not count correctly I regularly need to tap the watch to get it going.I have a faulty product and to date has not been able to talk to anybody at FITBIT.We are happy to announce that the Vector Watch software platform and team are joining Fitbit,.I feel for the guy who answered my call because apparently he has had a number of calls.I used it all day everyday until it stopped working completely a week ago. l I have never experienced a company that makes it more difficult to get help with a defective product and have the warranty honored.Perhaps it she wore a headset not manufactured in China I might be able to hear more of what she was saying.We had gone for a walk to see my steps you could image how upset I was to have lost it.Let me first say thank you Gadi Amit and his team for for making Fitbit.She asked me my problem and immediately set about helping me.

I really need the fitbit charge for my health insurance reduction cost.We utilized the customer feedback form and asked about the hours of operation.Read reviews, compare customer ratings, see screenshots and learn more about Fitbit.I have been a type 1 diabetic for 47 years and know that in order not to be a causality of this disease I need to stay active, Fitbit is allowing me to do just that.I was very careful with it but now it has come off again during exercise and I cannot locate it.Tried to get a replacement for a defective Charge HR I have spend many hours on the phone explaining my situation.

And customer service has not gotten back to me since my last e-mail.I am at my wits end.Anyhow, thanks to this website and the contact info posted at the top of this page, I was able to contact Fitbit.These students are special need and they get super excited when they see our teachers wearing their Fitbits at school.So I have ordered a Garmin Tracker to wear at the same time and compare.The responses from the telephone number was that it was incorrectly listed and they could not provide the correct number.Finally I made a call and asked if I could swap out to the Charge 2 just because of the crap and neglect.You (fitbit) would offer me a small discount on the purchase of a new device.I have tried to solve my problem on you website, not finding anything close to an answer.

Delivering innovative GPS technology across diverse markets, including aviation, marine, fitness, outdoor recreation, tracking and mobile apps.Contact us for more information on building your own wellness program with Fitbit.

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Love my Surge, had it for 3 months.Helps me stay more active, fit, and lose weight.


Great idea, but there is much more to good business than just coming up with a cool product.What I thought was a fantastic product and brand has totally been changed and I no longer will recommend this product to ANYONE because of this horrible customer service.I love my Fitbit and lost it several times,and fortunately found it. however, I Lost my Fitbit forever this weekend.This site contains user submitted content, comments and opinions and is for informational purposes only.Today on my lunch break, as I usually did, go to look to see my progress and its gone.

I purchased a fitbit aria scale 2 weeks ago and set it up for myself as the only user.Looking forward to hearing from you with explanactions or options.I have already sent an email inquiry about my order, to which I have had no response.